Resources

The main documents required for importing goods to Australia include:

• Commercial Invoice
• Packing List
• Bill of Lading or Air Waybill
• Import Declaration
• Certificate of Origin (if claiming preferential tariff treatment)
• Permits or licenses for restricted goods

Additional documentation may be required depending on the nature of the goods. Our customs clearance team can provide guidance specific to your shipment.

The choice between air freight and sea freight depends on several factors:

• Urgency: Air freight is significantly faster (days vs. weeks/months)
• Cost: Sea freight is generally more economical, especially for large shipments
• Shipment size: Larger shipments are more cost-effective via sea
• Product value: High-value goods often justify the higher cost of air freight
• Product type: Perishable or time-sensitive goods typically require air freight

Our team can help you evaluate these factors for your specific shipment to determine the optimal mode of transport.

Incoterms (International Commercial Terms) are standardised trade terms that define the responsibilities, costs, and risks between buyers and sellers in international transactions. They specify:

• Who arranges and pays for transportation
• Who is responsible for insurance
• When risk transfers from seller to buyer
• Who handles customs clearance and pays duties

Using the correct Incoterm in your contracts is crucial to avoid misunderstandings, unexpected costs, and legal disputes. For a detailed explanation of all Incoterms, download our Incoterms 2020 Guide.

Viking Cargo provides several options for tracking your shipments:

• Online tracking portal accessible through our website
• Email notifications at key milestones
• Direct contact with your dedicated account manager
• API integration for high-volume shippers

To access tracking information, you'll need your shipment reference number, which is provided when your booking is confirmed. For assistance with tracking, please contact our customer service team.

Our comprehensive warehousing services include:

• Short and long-term storage solutions
• Inventory management and stock control
• Order fulfillment and pick & pack services
• Cross-docking
• Distribution and last-mile delivery
• Value-added services (labeling, kitting, etc.)

Our warehousing facilities are strategically located near major ports and transportation hubs in Sydney, Australia. For more information, visit our Warehousing & Distribution page.